Shipping Information
Shipping Information
🕒 Processing Time
Orders ship within 3 business days. Weekend/holiday orders start the next business day.
📦 Shipping Options
Choose at checkout: Canada Post, USPS, UPS (and more). Once handed off, the carrier handles delivery.
🔍 Tracking
A tracking link arrives when your order ships. If scans stall, paste the number into your local postal website — it often shows fresher updates.
📮 Estimated Delivery
| Region | Standard | Expedited |
|---|---|---|
| Canada | 1–7 days | 1–5 days |
| USA | 7–12 days | 4–9 days |
| UK | 6–12 days | 4–9 days |
| Europe | 7–14 days | 7–12 days |
| Australia / NZ | 7–14 days | 7–12 days |
| Other Intl | 9–27 days | 8–21 days |
🌍 Duties & Taxes
USA: Duties and import taxes are prepaid and included in your order — no extra fees on delivery.
Other destinations: Local taxes/duties may apply upon arrival and are the customer’s responsibility. These are not refundable by Happy Endings.
🔄 Back Orders
If something’s out of stock, we’ll email options: ship partial now, hold & ship together, or refund the missing item.
📬 Address Issues
If a package returns due to an incorrect address, we’ll confirm details before resending. Additional postage applies for re-shipments.
How long does it take to ship my order?
Processing is up to 3 business days. Delivery time depends on the method you choose; see the table above for estimates by region.
Will I get tracking?
Yes. We email a tracking link when your order ships. If updates pause, try your tracking number on the carrier’s own website for fresher scans.
Are duties/taxes included?
USA orders: duties/import taxes are prepaid and included — no extra fees at delivery. Other destinations may charge local taxes/duties when your package arrives.
Can I change my address after ordering?
Message us ASAP. If the order already shipped, the carrier may offer an intercept or reroute (fees may apply).
Reach out anytime at support@happyendingsofficial.com
