FAQ

Returns

All sales are final. Please carefully review your order and verify your information prior to finalizing your purchase. That being said, if the goods arrive damaged shoot us an email and we’ll happily replace it for you.

 

Payment

We accept Visa, MasterCard, American Express, PayPal.

All sales are final. Please carefully review your information prior to finalizing your purchase. This includes your name, address, and contents within your order. Once you order has been placed, you cannot change the items in your order.

Happy Endings Brand Inc. reserves the right to accept, decline or cancel your order for any reason.

 

Discount Codes

Discount codes are not applicable to all products and can be expired at any time.

 

Inventory

Everything in stock is subject to availability if we say we’ve got it in stock chances are we do. There are times, however, when demand exceeds supply and certain items will be sold out. When this happens we will contact you and let you know when the item will restock.

 

Tracking says "successfully delivered" but I have not received my order.

If your tracking information shows that your package was delivered but you can't find it:
  • Carrier may have placed it in a safer location, please check:
    • Mailbox
    • Porch
    • Garage
    • Any area out of potential weather hazards
    • Exterior doors and any locations where the package could be placed
  • Check your mailbox again as some packages come separately from your regular mail.
  • Check with others in your house that may have accepted it.
  • In rare cases, package may show as 'delivered' but could take additional 24 - 48 hours.

If it has been over 48 hours from the 'delivered' status, please reach out to your local post office.