Please allow up to 3-5 business days for any order to be processed, with an additional 1-4 business days during high volume sale periods (i.e. new item releases).
We ship from Canada so orders shipped across the border may take longer due to customs. Here are estimated shipping times provided by the Post Office:
Canada: 3-10 business days United States: 9-14 business days International:13-24 business days
Date posted:December 10, 2020
Mail and parcels destined to all regions of the United States of America continue to be delivered. However, Canada Post and our partner, the United States Postal Service (USPS) are experiencing unprecedented volume across our networks. The increased volume combined with modified processes to protect employees and the public from the spread of COVID-19 are resulting in delays. We have adjusted our delivery standards to better reflect expected delivery times. Consumers and business shippers should consider the additional delivery time when making commitments to recipients in the U.S.A.
Tracking is not offered for smaller items such as key tags, license plate frames, stickers, or key chains. For our bigger items (clothing, banners and shift knobs) we will provide you with a tracking number.
Responsibility After Items Have Shipped
Ownership of packages turned over to the carrier transfers to the buyer. Happy Endings is NOT responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from the carrier along with your order from us. Any shipping issues must be handled by the carrier.
HAPPY ENDINGS is NOT responsible for duties, taxes, or customs fees under any circumstance. Buyers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. Also, HAPPY ENDINGS is NOT responsible liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing.
We accept Visa, MasterCard, American Express, PayPal.
All SALES ARE FINAL. Please carefully review your information prior to finalizing your purchase. This includes your name, address, and contents within your order. Once you order has been placed, you cannot change the items in your order.
HAPPY ENDINGS BRAND INC. reserves the right to accept, decline or cancel your order for any reason.